What happens after you submit a directory request

What happens after you submit a directory request: manual review, no automatic provider contact, and what a clear request changes.

Submitting a directory request does not send your details straight to a business. Your request is saved to the directory's inquiry records and reviewed manually first. That step is deliberate, and it changes what you should expect after submitting.

Manual review exists for a simple reason: it keeps businesses from being spammed with half-formed requests, and it keeps homeowners from having their details broadcast to businesses they did not choose. A clear request — project described, contact details correct, ZIP included — is easier to route than a one-line message, and that shows in how quickly it can be handled.

What happens, step by step

What this site does not do

Questions people ask

How long until I hear back?

That depends on the business and on how clear the request is. A detailed project description and correct contact details help more than a follow-up message sent an hour later.

Can I change my request after submitting?

Use the contact page to describe the change, referencing the business and project you submitted. The directory team can then route the correction.

License verification pending — confirm with CSLB before hiring, unless a license number is stated by the business itself. Any license number shown is stated by the business, not verified by this directory.